For anyone who drops everything to fix everybody else's problems, this is the novelty mug for them. Perhaps the IT guys are sick of hearing "My computer isn't working (again)" or your mum is tired of "Muuuuuuum" being shouted every ten seconds. You know that when they're sipping from this mug with a pointed look in their eye, it might be time to try and work that problem out yourself before asking for help.
