Introducing our Moss Agate Picking Service: You have the opportunity to hand-pick your desired pattern from our exquisite in-stock and made-to-order moss agate collection. This personalized approach ensures that the moss agate jewelry you choose perfectly aligns with your distinctive style. Here's how it works: Please note that the Moss Agate Picking Service fee applies to a single product only. If you have multiple moss agate products in your cart and wish to select patterns for each of them, kindly adjust the quantity of the Moss Agate Picking Service accordingly. Upon receiving your payment for the Picking Service, we will present you with five options based on the design you requested. These options will be sent to you via email as pictures within 1-2 business days for in-stock items and within 3 business days for made-to-order. You'll have the freedom to let us know your desired choice within 2 business days. Once you've confirmed your selection, your order will be prepared and shipped within 1-2 business days for in-stock items and 15 to 20 business days for made-to-order. This way, you'll receive your order with your desired moss agate pattern swiftly after confirming. Cancellation Policy: Please note that made-to-order items cannot be canceled. For in-stock moss agate orders, if you choose to cancel after we have sent you the image options, we can proceed with the cancellation, but refunds will be issued for the product cost only, and not the Moss Agate Picking Service fee.