If you PRE-ORDER , delivery is about one month for shipping times. We absolutely do our best to satisfy you. Rose Carmine pieces have a unique charm showing a remarkable craftsmanship. They are entirely hand-made by our knitters, which may result in slight differences from one piece to another. Free worldwide shipping Cotton and Lurex Only hand wash in cold water. Use a special soft wool product. Dry flat on a terry towel. Neither washing machine nor dryer. This item is not exchangeable nor refundable.